Return Policy for Custom Apparel
At Fly n Style, your satisfaction is important to us. Please review our return policy for custom apparel below:
Final Sale on Custom Items
All custom-made apparel is final sale. Because these items are personalized specifically for you, we are unable to accept returns or exchanges unless there is a mistake on our part.
Eligible Returns
We will only accept returns or issue replacements if:
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The item is damaged or defective
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There is a manufacturing error (wrong size, color, design, or personalization not matching your order confirmation)
How to Report an Issue
If there’s a problem with your order, please contact us within 7 days of delivery with:
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Your order number
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A description of the issue
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Clear photos showing the defect or error
📧 Email: [sales@flynstyle.ca] or Contact us
We’ll review the case and respond within 2–3 business days.
Non-Returnable Items
We cannot accept returns for:
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Correctly made custom orders (even if you change your mind)
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Items that have been worn, washed, or altered
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Orders with customer-provided errors (e.g., misspelled names, wrong size selected)
Order Cancellations
Orders can only be canceled or changed within 24 hours of purchase. After that, we begin production and cannot make changes.
Customer Responsibility
Please double-check:
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Spelling
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Sizes
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Design choices
before placing your order. We are not liable for errors submitted by the customer.
If you have any questions, feel free to contact us. We’re here to help!
📧 [sales@flynstyle.ca] or Contact us